FAQ – Help Center

Frequently Asked Questions

Depending on the size and complexity, we ask for a minimum of 2 weeks.

Yes, we do within Montreal and its surrounding boroughs! As of right now, we don’t offer delivery services any further, but if you wish to pick up in Montreal, that is an option too.

Yes, you can request embroidery to be done on your critter when you order.

Online, we are only accepting e-transfers for now. At markets, we will be accepting cash and cards.

We base our prices on the size, yarn, type and complexity of the critter.

Because of the safety eyes, not all of our critters are suitable for children. If your critter is for a young child, please advise us beforehand so we can accommodate your needs.

We recommend hand washing in cold water and air drying.

Classes are offered only in the West Island (Montreal) at 30$ an hour.

Can’t find an answer?

Send us a message with your questions, and we’ll get back to you right away!